Privacy Policy

Privacy Policy for Pinpoint Works Ltd

Updated 1st December 2022

The information outlined in this document contains information on our general privacy policy, data collection and our use of cookies through our application and marketing website. For more information regarding cookies used on our software, please click here. For our general terms and conditions, please click here.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
  • Company: refers to Pinpoint Works, Ltd, 5 Brooks Drive, Cheadle, SK8 3TD, UK. For the purpose of the GDPR, the Company is the Data Processor.
  • Application: means the software program provided by the Company downloaded by You on any electronic device, named Pinpoint Works.
  • Affiliate: means an entity that controls, is controlled by or is under common control with a party.
  • Account: means a unique account created for You to access our Service or parts of our Service.
  • Website: refers to Pinpoint Works, accessible from https://pinpointworks.com
  • Service: refers to the Application or the Website or both.
  • Country: refers to United Kingdom.
  • Personal Data: is any information that relates to an identified or identifiable individual.
  • Cookies: are small files that are placed on Your computer, mobile device or any other device by a website.
  • Device: means any device that can access the Service.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Data Controller: refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

1. Our Services

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

We only hold the data necessary to offer Our Service provided on Our web and mobile apps.

2. Data Storage Limitation

We will hold data for up to five years on the Service after a client has cancelled a subscription. After this point, it may be deleted at any time from Our servers.

3. Data Storage Location

Our primary servers are located in the EU (Ireland) and hosted by AWS (Amazon Web Services).

4. Personal Information

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data
  • Cookies

5. How We Communicate With You

We regularly email website news, product updates and general information to those customers who have agreed to Our Terms and Conditions upon registering for our service or opted in to Our newsletter.

6. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, We never send bulk unsolicited emails to email addresses.

7. Data Protection

We comply with the principles and regulations of the European Union GDPR May 2018 when dealing with all data received from any user on our Service.

7.1 How Information is Collected

Direct and Indirect Contact with Our Company. We collect personal and non-personal information if the User directly fills out the form on our marketing website or sends us an email directly.

7.2 Why Information is Collected & How it is Used

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service.
  • To manage Your Account.
  • For the performance of a contract.
  • To contact You.

7.3 Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

7.4 Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and is transferred to computers located outside of Your jurisdiction.

7.5 Disclosure of Your Personal Data

The Company may disclose Your Personal Data under certain circumstances such as business transactions or compliance with legal obligations.

7.6 Security

While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

8. GDPR Privacy

8.1 Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent
  • Performance of Service
  • Legitimate interests

8.2 Your Rights under the GDPR

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data.
  • Request correction of the Personal Data that We hold about You.
  • Request erasure of Your Personal Data.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions relating to Our Privacy Policy please email Us at info@pinpointworks.com.